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Terms & Conditions

Legal framework governing your use of Zopigo's logistics platform and services

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Comprehensive legal framework ensuring fair and transparent service terms.

Last Updated: September 2025
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Understanding Our Terms & Conditions

These comprehensive terms and conditions govern your use of Zopigo's logistics platform and services. By accessing or using our services, you agree to be bound by these terms.

Important Notice

These terms constitute a legally binding agreement between you and Zopigo Private Limited. Please read them carefully before using our services.

Agreement & Acceptance

Your agreement to these terms

By accessing this website at https://zopigo.com, you are agreeing to be bound by these terms and conditions of use and agree that you are responsible for compliance with any applicable local laws.

Acceptance Required

If you do not agree to all terms and conditions stated on this page, do not continue to use Zopigo services.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookie Policy & Data Usage
Cookie Usage

We employ the use of cookies to enhance your browsing experience. By accessing Zopigo, you agree to use cookies in accordance with our Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, zopigo private limited and/or its licensors own the intellectual property rights for all material on zopigo. All intellectual property rights are reserved. You may access this from zopigo for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from zopigo
  • Sell, rent or sub-license material from zopigo
  • Reproduce, duplicate or copy material from zopigo
  • Redistribute content from zopigo
User-Generated Content

You may post content in designated areas, subject to our content policies

Content Monitoring

We reserve the right to monitor and remove inappropriate content

When posting content on our platform, you warrant and represent that:

  • You are entitled to post content and have necessary licenses
  • Content doesn't infringe intellectual property rights
  • Content is not defamatory, offensive, or unlawful
  • Content won't be used for unauthorized commercial purposes
License Grant

By posting content, you grant Zopigo a non-exclusive license to use, reproduce, and edit your submissions in any format or media.

Hyperlinking Policy

Guidelines for linking to our website

The following organizations may link to our website without prior written approval:

Government Agencies

Official government organizations and departments

Search Engines

Major search engine providers and crawlers

News Organizations

Legitimate news and media organizations

Accredited Businesses

System-wide accredited business organizations

Link Requirements

All links must be non-deceptive, not falsely imply endorsement, and fit within appropriate context. We reserve the right to request link removal at any time.

Definitions & Interpretations

Understanding key terms used in these conditions
Business Terms
Services:

All logistics, shipping, warehousing, and related services provided by Zopigo

Account:

Your registered user account on our platform

Content:

Any data, text, images, or other materials submitted to our platform

Legal Terms
Agreement:

These terms and conditions and any related policies

Applicable Law:

The laws of India and relevant international regulations

Force Majeure:

Events beyond our reasonable control

Service Terms & Conditions

Guidelines for using our logistics services
Service Availability

Our services are available subject to capacity, geographic coverage, and operational constraints. We reserve the right to modify service availability with reasonable notice.

Operating Hours

24/7 online platform with business hours support

Coverage Areas

Pan-India domestic and international shipping

Service Updates

Regular platform improvements and feature additions

Pricing & Payment
Transparent Pricing

All pricing is clearly displayed before booking. Additional charges may apply for special services or circumstances beyond standard delivery.

User Accounts & Responsibilities

Your obligations when using our platform
Account Security
  • Maintain secure login credentials
  • Enable two-factor authentication
  • Report suspicious activity immediately
  • Don't share account access
Information Accuracy
  • Provide accurate contact information
  • Ensure correct shipping addresses
  • Update information when changes occur
  • Notify us of any discrepancies

Prohibited Uses

Activities that are not permitted on our platform
Strictly Prohibited
  • • Illegal goods or contraband items
  • • Hazardous or dangerous materials
  • • Fraudulent or deceptive activities
  • • Violation of customs regulations
  • • Circumventing security measures
Restricted Items
  • • Perishable goods (without proper packaging)
  • • High-value items (subject to limits)
  • • Documents requiring special handling
  • • Items requiring temperature control
  • • Fragile items (additional fees apply)

Liability Limitations

Understanding our liability and disclaimers

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website.

We Cannot Exclude
  • Liability for death or personal injury
  • Liability for fraud or misrepresentation
  • Liabilities required by applicable law
Free Service Provision

As long as our website and services are provided free of charge, we will not be liable for any loss or damage of any nature.

This includes indirect, incidental, or consequential damages.

Privacy & Rights

Your privacy rights and our reservations
Your Privacy

Your privacy is important to us. Please review our comprehensive Privacy Policy for detailed information about data collection and usage.

View Privacy Policy
Rights Reservation

We reserve the right to modify these terms, request link removal, and update our policies at any time. Continued use constitutes acceptance.

Last updated: January 2025

Disclaimer

Important disclaimers and limitations
Information Accuracy

We do not guarantee the accuracy, completeness, or currency of information on this website. The website and materials may be updated without notice.

Contract Terms

Governed by applicable law and statutory duties

Tort Liability

Limited by legal frameworks and precedent

Statutory Duty

Compliance with regulatory requirements

Questions About These Terms?

We're here to help clarify any concerns
Email Support

Get detailed responses to your legal questions

legal@zopigo.com
Phone Support

Speak directly with our legal team

+91 8447746786
Office Address

Visit our headquarters for in-person consultation

Ready to Get Started?

Join thousands of businesses who trust Zopigo for their logistics needs