Fast, reliable, and transparent shipping services designed for your success
Our comprehensive shipping policy is designed to ensure prompt, reliable, and transparent delivery of your orders across India.
We've partnered with India's most reliable logistics providers to ensure your packages reach their destination safely and on time.
Pan-India coverage with express delivery options
Fast and reliable last-mile delivery solutions
Premium express services for urgent deliveries
Extensive network across India's remote areas
Our AI-powered system automatically selects the best delivery partner based on destination, package type, and delivery requirements.
We prioritize quick processing and provide comprehensive tracking throughout your shipment's journey.
Immediate order confirmation and processing begins
Secure packaging and labeling with tracking number
Partner pickup and shipment in transit to destination
Package out for delivery with live tracking updates
Successful delivery with confirmation notification
Delivery timeframes vary based on destination, service type, and package characteristics.
| Service Type | Metro Cities | Tier 2 Cities | Remote Areas |
|---|---|---|---|
| Express Delivery | 1-2 Days | 2-3 Days | 3-5 Days |
| Standard Delivery | 3-5 Days | 5-7 Days | 7-10 Days |
| Economy Delivery | 5-7 Days | 7-10 Days | 10-15 Days |
Delivery times are estimates and may vary due to weather conditions, festivals, natural disasters, or other unforeseen circumstances beyond our control.
We maintain transparent and fair policies for refunds and cancellations to protect both sellers and customers.
If Zopigo declares a package lost, delivery and RTO fees will be fully reimbursed to the seller's account.
Upon service termination, remaining miles will be processed as a Cheque or Demand Draft to the registered company address.
In cases of non-delivery, any COD charges deducted from the seller's Miles Account will be reimbursed.
If packages are returned due to customer unavailability or incorrect address, RTO charges may apply.
All refunds are processed through your registered Miles Account or original payment method.
Customer support available during business hours
Scheduled pickups available during business hours. Emergency pickups subject to availability and additional charges.
Live chat and phone support available during business hours. Email support responds within 24 hours.
Our dedicated customer support team is always ready to assist you with any shipping inquiries or concerns.
Join thousands of businesses who trust Zopigo for their logistics needs